Order your water test online & pay securelySACNASP-registered Water Resource Science specialistSABS Water Check & NLA proficiency testingSANS 241:2015 drinking-water analysisFree courier collection of your sample – anywhere in SAOrder your water test online & pay securelySACNASP-registered Water Resource Science specialistSABS Water Check & NLA proficiency testingSANS 241:2015 drinking-water analysisFree courier collection of your sample – anywhere in SA
Order a test
HomeTest PackagesAboutQuality & AccreditationContactCart

Privacy Policy

Effective Date: 2024-10-22

At Water Test Lab Pty (Ltd), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, www.watertestlab.co.za , or interact with our services. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information from you when you engage with our Site and services, including:

  • Personal Information: Such as your name, email address, phone number, and postal address, which you may provide when filling out forms or creating an account.
  • Payment Information: We collect payment information to process transactions related to our water testing services and kits.

2. How We Collect Information

We collect information through:

  • Payment Processing: Personal and payment details are collected when you make purchases on our Site. This information is handled securely through trusted third-party payment processors.
  • Direct Communications: Any information you provide through our contact forms or via email.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide the services and products you request.
  • To process and fulfill your orders.
  • To improve our customer service and ensure quality control.

We do not collect your information for marketing purposes, and your information will not be used for advertising.

4. Information Sharing

We do not share or sell your personal information to any third parties, except as required to process payments or fulfill legal obligations.

5. Data Retention

Your personal data will be retained indefinitely for purposes of quality control and customer service, unless you request its deletion.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to request the deletion of your data, please contact us through our Contact Page.

7. Security

We take the security of your personal information seriously and employ trusted, secure servers to ensure your data is protected. We use encryption and other security measures to safeguard your information during transactions.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page, and by continuing to use the Site, you agree to be bound by the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

Call usOrder a test